Help Desk in Thessaly

MdM-Greece Help Desk in Thessaly, operating since November 2023, is supported by a Mobile Unit to provide immediate, safe and uninterrupted access to basic services for the local people who have been affected by the September floods, as well as for vulnerable people in need of assistance.

Flooding caused by the devastating storm wave “Daniel” covered almost 730,000 acres of land, while extensive damage was reported in more than 45 different municipalities, including as many remote villages with limited or no access from main or secondary roads. In addition, damage was also reported in urban centres in the region. Among the damage was the inclusion of many transportation vehicles of the residents, which further affected the ability to access services and facilities located in the urban centres of the region.

The on-site needs assessment of MdM-Greece, during the first phase of the aid intervantions in the affected areas of Thessaly, revealed the need for continuous support in material needs for the residents as well as the psychosocial support of people who found themselves in an emergency situation, accommodated in the homes of friends and relatives or in public places of free accommodation (schools, closed gyms, etc.)

Help Desk in Thessaly

Through the new Help Desk, MdM-Greece provides assistance to people in need, affected households as well as to communities, school units and Social Protection Facilities of the region, coordinating its action with local authorities, local government actors, the 5th Health Region of Thessaly & Central Greece and other voluntary organisations active in the region.

MdM-Greece teams are making a great effort every day in order to improve the lives of the flood-affected people of the area, by offering help and support to those, who continue to live in truly harsh living conditions during the winter. Committed to providing relief and meeting the needs of the affected people for at least six months, Médecins du Monde is implementing a medium-term action plan.

The provided services by the Help Desk in Thessaly to the people of the wider region include:

• Health Care
• Material Needs Coverage
• Pharmaceutical Coverage
• Psychosocial Support / Counselling
• Psychological Assessment / Monitoring
• Health Promotion

CONTACT THE HELP DESK

For direct requests for the support of the flood victims through the Help Desk in Thessaly to our team, you can call the Médecins du Monde phone line at 6951086150 (and via Viber and Whatsapp), or write to thessalydesk.mdmgreece@gmail.com. The Help Desk is located at 12 Kondyli, 432 00 Palamas Thessaly and is open daily from 8:00 to 16:00.